Author Topic: MAX1000 Driver and Setup Files  (Read 4603 times)

JH

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MAX1000 Driver and Setup Files
« on: October 09, 2017, 03:47:53 PM »
Basic Description:
Important Notes:
  • Arrow_USB_Blaster_2.0 setup files are only for MAX1000 PCB Revision 02
  • Arrow_USB_Blaster_1.9 driver are only for MAX1000 PCB Revision 01
Download:
Problems with MAX1000 and Quartus Prime device detection, try following steps:
  • Removed all other FTDI devices + drivers
  • Install Arrow USB Blaster 2.0
  • Plug in MAX1000
  • Open Quartus Prime Programmer
  • Arrow USB Blaster show up
Check FTDI setup of the device:
  • Download "Microsoft USBView - USB Connection Viewer": http://www.ftdichip.com/Support/Utilities.htm#FT_PROG
  • Unzip and start usbview.exe
  • Connect the both MAX1000 separately and select USB Device on USB Viewer.
  • Select "[LOC xx] Devices Connected : USB-Composite Device" and check content to find correct device
« Last Edit: February 23, 2018, 09:44:16 AM by Thorsten Trenz »

giuliof

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    • GLG Programs
Re: MAX1000 Driver and Setup Files
« Reply #1 on: December 08, 2017, 03:29:09 PM »
Hi,
I had some troubles with my MAX1000 programming interface, in particular the FT2232 had default configuration and Quartus couldn't communicate with.
I made a template useful for reprogramming it with FT_PROG, you can find it at https://box.glgprograms.it/max1000/arrow_blaster.xml.

For whom can't use FT_PROG I wrote some lines on my website.
~ giulio

rpflaum

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Re: MAX1000 Driver and Setup Files
« Reply #2 on: February 03, 2018, 03:35:57 AM »
I am having difficulty with the Altera Quartus Programmer recognizing the MAX1000 board under Windows 10. It works fine on a Windows 7 machine.
I have installed the Arrow USB Blaster driver package (V2.1) on two different Windows 10 machines and both act the same.
Device manager shows a COM port and two USB Serial ports (A & B) when I plug the board in. However I see "No Hardware Found" in the Quartus Programmer app. The troubleshooting notes mentioned to remove all FTDI devices(I have done so) & all FTDI drivers ( I am not absolutely sure how to do this exactly and could use some guidance). Is there anything else I can try?

steveg

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Re: MAX1000 Driver and Setup Files
« Reply #3 on: February 24, 2018, 10:36:30 PM »
I am having the same problem as rpflaum. I am running Windows 10 and Quartus Prime Lite 16.1. Everything looks alright in the Device manager. But Arrow USB blaster doesn't show up as an option when trying to use the Quartus programer. I have purchased 70 MAX1000 boards for a project so would like to resolve this problem!
Thanks

steveg

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Re: MAX1000 Driver and Setup Files
« Reply #4 on: February 26, 2018, 03:42:53 AM »
on page 70 of the user manual for MAX1000 - says " in some rare cases using Windows 10 the programmer DLL is not loaded causing Quartus not to detect the Arrow USB blaster"

I opened the windows services program (services.msc) but I can can not even see an entry for  "Altera USB Blaster".

How can I start the service?

Thanks


darlyb

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Re: MAX1000 Driver and Setup Files
« Reply #6 on: April 26, 2019, 11:14:19 PM »
After trying various drivers 2.1, 2.2 etc nothing seemed to work until the following was done....then bang appeared in quartus and programmed without issues - thanks :)

Forgot to say I am using lite 18.1 so maybe earlier versions are different solutions  ;)

Hi,
I had some troubles with my MAX1000 programming interface, in particular the FT2232 had default configuration and Quartus couldn't communicate with.
I made a template useful for reprogramming it with FT_PROG, you can find it at https://box.glgprograms.it/max1000/arrow_blaster.xml.

For whom can't use FT_PROG I wrote some lines on my website.
« Last Edit: April 26, 2019, 11:16:07 PM by darlyb »

JH

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Re: MAX1000 Driver and Setup Files
« Reply #7 on: April 29, 2019, 11:14:21 AM »
Hi,
did you try out the diagnose tool:
https://shop.trenz-electronic.de/en/Download/?path=Trenz_Electronic/Software/Drivers/Arrow_USB_Programmer

what's the result of this tool.
br
John

bsacpld

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Re: MAX1000 Driver and Setup Files
« Reply #8 on: July 25, 2019, 09:59:23 PM »
My board also is not detected.
Arrow_USB_Programmer2_diagnostic print error:
"Checking Altera JTAG server service.
- Error. The service is not installed."
But original USB-Blaster works correctly.
Quartus 18.0
Windows 7 x64

mrisco

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Re: MAX1000 Driver and Setup Files
« Reply #9 on: July 26, 2019, 04:59:08 AM »
Result with the Arrow USB Programmer2 Diagnostic Program, the MAX1000 is connected, and the COM devices installed and visible on the device manager as two "USB Serial Port (COMn)", also as "USB Serial Converter A and B". Operating system: Windows 10 v1809.

Code: [Select]
Arrow USB Programmer2 Diagnostic Program V1.1

Reading version info.
- Operating system version number is 10.0.17763.
- Quartus version is 18.1.1.646.

Searching programmer hardware.
- Error. No programmer hardware found.

Reading registry entries for programmer DLL.
- Successful. TCK frequency is 20.000.000 Hz.

Searching programmer DLL.
- Successful. Programmer DLL installed properly.

Checking Altera JTAG server service.
- Service has been stopped successfully.
- Service has been started successfully.

Reading registry entries for FTDI driver configuration settings.
- Successful. FTDI driver configuration settings are OK.

Total errors: 1
Hit any key to exit program.

JH

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Re: MAX1000 Driver and Setup Files
« Reply #10 on: July 26, 2019, 09:04:47 AM »
Hi,
"
Searching programmer hardware.
- Error. No programmer hardware found.
"

Can you download  MS USB Viewer
And tell me what you see with this tool when you connect the MAX1000

br
John

mrisco

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Re: MAX1000 Driver and Setup Files
« Reply #11 on: July 27, 2019, 07:47:58 AM »
SOLVED: https://www.glgprograms.it/?p=elet/max1000

Result with the Arrow USB Programmer2 Diagnostic Program, the MAX1000 is connected, and the COM devices installed and visible on the device manager as two "USB Serial Port (COMn)", also as "USB Serial Converter A and B". Operating system: Windows 10 v1809.

Code: [Select]
Arrow USB Programmer2 Diagnostic Program V1.1

Reading version info.
- Operating system version number is 10.0.17763.
- Quartus version is 18.1.1.646.

Searching programmer hardware.
- Error. No programmer hardware found.

Reading registry entries for programmer DLL.
- Successful. TCK frequency is 20.000.000 Hz.

Searching programmer DLL.
- Successful. Programmer DLL installed properly.

Checking Altera JTAG server service.
- Service has been stopped successfully.
- Service has been started successfully.

Reading registry entries for FTDI driver configuration settings.
- Successful. FTDI driver configuration settings are OK.

Total errors: 1
Hit any key to exit program.

JH

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Re: MAX1000 Driver and Setup Files
« Reply #12 on: August 05, 2019, 02:05:42 PM »
Hi,
after you powered on the board the first time. Was there a design on the module? Some blinking LEDs...?
br
John

mrisco

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Re: MAX1000 Driver and Setup Files
« Reply #13 on: August 05, 2019, 05:15:15 PM »
Hi,
after you powered on the board the first time. Was there a design on the module? Some blinking LEDs...?
br
John

Yes, the default program was on the board.

JH

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Re: MAX1000 Driver and Setup Files
« Reply #14 on: August 05, 2019, 05:53:11 PM »
Hm,
that's strange. Our production  can only write example design to the flash, when the FTDI is programmed with this definition.
At the moment I don't know how this can happens that you got one with design but without FTDI eeprom setup.
Did you tested MS USB Viewer before you tried FTDI eeprom recovery from your link? Was it empty?

I think for you it's solved now, but for me it's interesting to find out why, so that doesn't happen again.

br
John

mrisco

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Re: MAX1000 Driver and Setup Files
« Reply #15 on: August 06, 2019, 02:25:02 AM »
The FTDI EEPROM was empty

Chip Type FT2232H
Vendor ID: 0x403
Product ID: 0x6010
Manufacturer Desc: FTDI
Location ID: 0x161
EEPROM Type: 93C66 EEPPROM
BLANK DEVICE

mrisco

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Re: MAX1000 Driver and Setup Files
« Reply #16 on: August 06, 2019, 02:35:29 AM »
After reprogramming:

Chip Type FT2232H
Vendor ID: 0x0403
Product ID: 0x6010
Product Desc: Arrow USB Blaster
Manufacturer Desc: Arrow
Location ID: 0x1521
EEPROM Type: 93C66 EEPPROM

JH

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Re: MAX1000 Driver and Setup Files
« Reply #17 on: August 06, 2019, 08:05:25 AM »
Thanks again for feedback,
we have for time to time such a case. But until now, I don't know how this can happens, because eeprom must be normally programmed to write the demo design into the MAX1000.
br
John

DaG

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Re: MAX1000 Driver and Setup Files
« Reply #18 on: August 18, 2019, 02:47:52 PM »
Hi,

I have a pretty strange problem. If I plug the MAX1000 in it is recognized as a "Embedded FlashPro5". It seems that the FTDI Chip has the wrong VID (0x1514) and PID (0x2008).

Had anyone a similar problem?

I use Windows 10 and the MAX1000 in Rev 3.

JH

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Re: MAX1000 Driver and Setup Files
« Reply #19 on: August 19, 2019, 10:48:04 AM »
Hi
can you send me the serial number of your MAX1000 please (it's on the white sticker with QR code).
Please send the number to support@trenz-electronic.de

br
John